Please review the Scope of Technical Support at the following URL.

• https://www.crucialhosting.com/knowledgebase/crucial-hosting-technical-support-scope

Please specifically note the first section on "Scripts & Applications". "The account holder is fully responsible for the installation and operation of any and all scripts and applications installed on the account."

"Crucial Support Technicians will not troubleshoot or provide any support relating to malfunctioning third-party scripts, applications or other software installed in the account."  [more...]

Thank you for your cooperation.
 Crucial Administration