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When trying to import a MySQL dump or SLQ file into a database through web based tools you may have difficulty due to the size of the SQL file being imported. It is recommended to use SSH to import your MySQL SQL file. Simply login to your account usin...
Exporting or backing up a MySQL database can be done either via the cPanel using the Backup utilities or more preferably via SSH using the folloiwng Command. Using SSH to perform the MySQL export or "dump" is much more convenient and less prone to timeout...
If you ever forget your username and/or password to access the backend of Magento, and the "forgot your password" link isn't mailing you your information, you can easily update the password like so: * Open up PHPMYADMIN by accessing your site's cPanel...
There are numerous ways to setup multiple Magento stores that all share the same codebase and backend, but what method you use depends on your needs. This article is written with cPanel in mind, though the methodologies listed below apply no matter what...
The importance of properly maintainng your Magento database can not be understated. Magento has several log tables that will continuously grow over time grinding your site to a halt and dramaticically effecting the speed and performance of your Magento in...
The best way to test out a new Magento release without potentially destroying your production store is to setup a staging area. A staging area is a duplicate of your primary store that you can use to see if the upgrade process will go smoothly, and also...
To reset the file and directory permissions for Magento back to their default and secure permissions, run the following commands from the directory where Magento is installed: find . -type f -exec chmod 644 {} ; find . -type d -exec chmod 755 {} ; chmod...
If you've moved Magento to another directory [http://www.crucialwebhost.com/kb/move-magento-to-another-directory/], setup a staging store [http://www.crucialwebhost.com/kb/setting-up-a-magento-staging-area/], or have completely changed the URL for your st...
While Crucial can usually provide you with an SSL certificate for much less expense & include automated installation due to our partner relationships with a variety of SSL providers, if you plan on purchasing an SSL certificate from a third-party, here is...
It's easy to use any version of PHP! You have the ability to use PHP - 7.x, 5.6.x , 5.5.x , 5.4.x , 5.3.x & 5.2.x - However you can not change the servers default version of PHP if you are a Shared Hosing Client. Split-Dedicated clients have full contro...
As a web designer or developer, it is important to know how to use the htaccess file to your advantage. It is a very powerful tool, and can even work as a deterrent for bandwidth thieves, exploits, and hackers. Below are some common examples of rules to c...
One of the questions we get from time to time is "why is my site running slow" or "it normally runs great, but then something will happen and the site dies." It's a frustrating problem and one that can often be difficult to diagnose. You have a tool in ...
To update your credit card you would just need to log into your account center ( https://www.crucialwebhost.com/account/ [https://www.crucialwebhost.com/account/] ) and look for the My Fiance tab at the top and click the Update CC option. Lots of browse...
We're very sorry to hear you wish to close this account. Is there any certain problem that you are having with our service? We are certain that we can be of assistance in getting any issue resolved. If the issue is something you would rather have direct...
We have setup some functionality within the cPanel to easily use the HDD drive space included with your Split-Dedicated Server. You can setup a directory to use the HDD drives when logged into cPanel and clicking the "Manage HDD Usage" option under the fi...
Once a website is hacked, there is never going to be a way for you to be 100% certain you have cleaned every file unless you physically examine every file on your account, line by line, function by function. This is an incredibly tedious task as you can i...
You can enable and disable (for security reasons) SSH via your cPanel. Simply login to cPanel and under "Security" click "Toggle SSH Access" and this will enable/disable SSH.
We provide very limited email support as a performance web hosting provider. Using a web server for email services is not advised, as many web hosting servers are blacklisted as sources of SPAM, and the resources used by email service can significantly ...
Sometimes you just don't want a certain person (or bot) accessing your website at all. One simple way to block them is to ban their IP address in your .htaccess file: order allow,deny deny from 192.168.44.201 deny from 224.39.163.12 deny from 172.16.7.9...
To prevent directory browsing on your website just add this line to your .htacess file. Options -Indexes There may be all sorts of reasons you want directory browsing enabled. But, to disable it just add the above line to the public_html/.haccess file ...
On occassion you may see a PHP memory allocation error. This is due to a PHP script trying to use more memory than has been made available to PHP. You can easily adjust your PHP Memory Limit by adding or modifying the following line in your .htaccess fi...
If you have been redirected to this page please read this important article. As we previously announced [http://www.crucialwebhost.com/status/download-and-install-magento-security-patches/] on multiple occassions, a major exploit now coined "ShopLift" h...
Split-Shared hosting accounts are allowed 100 outbound emails per hour. Split-Dedicated hosting accounts are allowed 500 outbound emails per hour. Limitations are placedo on outgoing email to prevent our servers from sending spam either intentionally ...
All accounts include webmail access. You can access your domains webmail via your web browser by simply visiting the following URL. http://www.your-domain.com/webmail [http://www.your-domain.com/webmail] (Replace "your-domain.com" with your domain nam...
Our DNS Nameservers are: NS1.crucialwebhost.com NS2.crucialwebhost.com NS3.crucialwebhost.com We provide three nameservers for extra redundancy in DNS. You should use all three when setting up your DNS nameservers with your domain registrar.
Yes, every server has mod_rewrite enabled. This is the default configuration for all of our hosting platforms and there is nothing special you need to do other than create rules in your .htaccess to use mod_rewrite.
We are often asked for log files for a website from a few days or weeks ago so the client can review the raw logs of HTTP requests or FTP actions. We provide access to both current and historical log files. You can access your log files via your cPanel ac...
If you are trying to log in and your password is not working correctly you can quickly reset your password from the login form. BILLING SYSTEM CONTROL PANEL LOGIN: https://www.crucialhosting.com/login [https://www.crucialhosting.com/login] Your bill...
If you have never had HTTPS on your site, you will undoubtedly run into an issue with how your site assets are loaded. By assets I'm referring to things like images, JavaScript, and even your CSS; by default, they are often configured to load over HTTP. I...
Clients are 100% responsible for their own backups. Crucial maintains daily backups for all managed hosting clients for disaster recovery and business continuity. These internal backups are not intended for client use and there is a $150 service fee to ...
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